F.A.Q

Q: How do I track my order?
A: Once your order ships, you’ll get an email with a tracking link. Didn’t get it? Email us at info@greatness-shop.com.

Q: What’s your return policy?
A: Returns are accepted within 30 days. Items must be unused and in original packaging. Email us to start a return.

Q: Do I pay for return shipping?
A: Yes, unless the item was damaged or incorrect. Original shipping fees are non-refundable.

Q: When will I get my refund?
A: Approved refunds are processed to your original payment method within 5–7 business days.

Q: Can I exchange an item?
A: We don’t offer direct exchanges. Simply return your item and place a new order.